Service Uptime Guarantee in Cloud Hosting
All of our cloud hosting solutions feature a 99.9% service uptime guarantee. We can easily achieve that by using a revolutionary cloud hosting platform in which each and every service (files, e-mail messages, databases, etc.) has its own set of web servers. We do not run everything on a single machine as most providers do, so we have pretty much eliminated the downtime of any service and even in peak times we can balance the load between web servers for the greatest possible performance of your web sites. If one server fails, the other ones in the cluster will take over to enable continuous work of the sites. To avoid infrastructural difficulties, our server facilities use effective diesel backup generators and several independent Internet providers as to make certain that targeted traffic will be able to reach your internet sites no matter what. We also have a team of knowledgeable professionals overseeing the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server packages feature a 99.9% uptime warranty. In fact, you will not notice any downtime or service interruptions at all due to the fact that we use an innovative cloud platform and rather than managing everything on a single server like most companies do, we have separate clusters of servers that deal with each and every service - files, e-mails, Control Panel, databases, and so forth. We have a custom made load-balancing system, so our website hosting service is far more stable in comparison with what you'd ordinarily find available on the market. To ensure that nothing will disturb the work of your sites, our web server facilities have diesel backup generators and a number of different Internet providers. We have hardware and software firewalls to prevent DDoS attacks and staff watching the servers 24/7 to sort out any software issue that may appear.
Service Uptime Guarantee in VPS Servers
If you buy a Virtual Private Server through our company, we warrant that the physical server your account is created on will be working no less than 99.9% of the time. While we cannot control what you do with the Virtual Private Server and what you set up on it, we're going to ensure that the main server will work 24/7 with no disruptions. Our facilities have several Internet providers and backup generators to guarantee the continuous work of all servers accommodated there. When there is a problem with any virtual server on the physical one, we've got a team of qualified admins to eradicate it in a very timely manner and to make sure that the other VPS server accounts in that server aren't going to be affected. We use only new, thoroughly tested hardware components for the servers in which new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Servers
Our dedicated plans come with a 99.9% web server and network uptime guarantee and repairs and maintenance procedures are included in the other .01% of the time. We test every single server extensively before we hand it over to the client and we use new hardware components to avoid any prospect of hardware issues. Any unforeseen software issues will be resolved instantly by our system admins as they monitor all website hosting servers 24/7. To avoid infrastructural complications, our data center in the downtown area of Chicago employs powerful diesel backup generators, while the connectivity to the web servers is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we also have hardware and software firewalls, so even if your sites are flooded, we can react quickly and filter the unwanted traffic before it reaches your dedicated server and interferes with the proper functioning of your sites.