Phone Support in Cloud Hosting
Since we have live telephone support 14 hrs every day, you're able to get in touch with us and talk to one of our customer support agents to get more information about all of the cloud hosting that we provide and ensure that our servers match the system requirements for your web sites prior to buying anything. For your benefit, we now have telephone numbers on three different continents so that you will be able to call the one nearer to you - in the United States of America, the United Kingdom or Australia. In case you're already an existing customer, you'll be able to phone us about general and billing matters, and even about some technical ones. If the trouble is strictly technical or it needs more time to analyze, you'll have to go through our ticketing system, which will allow both you and our tech support team to monitor the details given by either side.
Phone Support in Semi-dedicated Servers
We provide live phone support 14 hours per day as part of the support services for every single semi-dedicated server package that we supply. Since some issues are more complex and time-consuming, you will have to open a support ticket in case you come across such an issue, still for any billing, general or minor technical issues you can always phone us and we'll help you quickly in order to save you the time you will have to spend on opening a support ticket. Even if you don't have an account yet, you are able to find out if you can host your sites on our state-of-the-art cloud platform or you can get any other general information about our semi-dedicated services. We have local numbers in the United States of America, Great Britain and Australia as well as a worldwide number, so you'll be able to call the one that is closer to where you live.