A 99.9% Server Uptime
The major benefit of establishing your own cloud hosting platform is that you don’t have to be worried about compatibility issues – you design a particular set of software apps in such a manner as to work with a given set of hardware parts. The end result is something significantly more stable and dependable, because there are much less potential risks of failure. We’ve set up our cloud hosting platform atop tried and tested hardware components coupled with a seriously customized version of SELinux in an attempt to set up a very risk–free environment for all your websites.
That is why, with each of our cloud hosting packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you wish to offer a quality web hosting service, you can hardly depend on the default network configuration in a datacenter. We have built our very own custom internal network so as to ensure the fastest possible connection speed with the rest of the world.
And because of this, regardless of which datacenters you select: our datacenter in the USA, our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe or our datacenter in Australia, you can enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your money at stake, you can’t feel truly secure. This is the reason why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel content with our hosting service or if you need to use a bit more robust hosting solution, like a VPS hosting plans or a dedicated web hosting plans – you will get a full refund, with no obscure costs or reimbursement taxes.
24/7 Technical Support
When you operate a hosting firm, your technical support engineers are of vital importance. That is why we have diligently hand–picked a highly skilled team of customer service technicians, each with lots of years of expertise behind his back. Thanks to them, we offer 24x7 support with all our web hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All customer support tickets are responded to within 1 hour and our average ticket response time is just 20 minutes!