Customer Support Channels
A 1–hour Response Guarantee
Our client help staff is taught to easily attend to all cloud hosting clients’ requests and support requests. Via our ticket system, you’ll be able to share your inquiry and a support team representative is going to go back to you in only maximum 60 minutes. Basically, practice indicates that the average solution period is 20 minutes.
A Top–quality Support Service
You can email us 24x7x365 with any issue you’ve got involving Einhost’s offerings. We’ve professionals present continuously to offer you guidance every time needed. You could use the ticket system or drop an e–mail at any moment, or pick–up the phone or use the online chat during business hours.
An Intuitive Help Section
Should you require assistance while working within the Control Panel, you can always select the Help key and see your question in the group of articles that will appear. We have as well turned almost all the articles and reviews into videos. The catalogue of video lessons will load if you choose the Videos button present in each section.