Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help section built into our Website Control Panel offers a collection of help articles and regularly asked questions. Aimed towards resolving any common problem that you could face, they are compiled by our support team of knowledgeable technicians.

  • Top quality support service
  • Instructional Videos

  • We have prepared a selection of step–by–step video tutorials that detailedly explain how to sort out a typical problem related to your cloud hosting account. You can find the video tutorials in the Help Center section.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock client care service with a sixty–minute response time guarantee. A team of proficient technical support engineers will be at your disposal to respond to all the inquiries that you may possibly have. During non–peak hours, a response will be supplied within just twenty minutes.