Help and Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Resolution Warranty

  • Each ticket you post to our customer help and support team will be handled in up to 60 minutes. The popular inquiries will be responded to instantly. Nevertheless, if the help inquiry you have sent us needs the help of a competent technician, we are going to forward the ticket to him and will inform you about the delay.

  • Top quality support service
  • Top–class Tech Support Service

  • We are on–line for you 24/7/365 to offer guidance and client support as well as to assist you with any problem that you might run into while controlling your virtual server. We’ll help you with all pre–installed programs, like your Operating System, server admin panel (dependent upon the VPS type) and the Website Control Panel created completely by us.

  • Intuitive help center
  • An Informative Help Zone

  • Each part of the Website Control Panel that comes gratis with your VPS offers you an inbuilt articles base. You’ll find an array of thorough how–to content articles and a selection of step–by–step video classes that illustrate all the fundamental site managing duties. You can obtain them by pressing the Help or Video buttons in the right side of each Control Panel section.